Always there for me.
It is almost 12 months since M moved into her new rooms and what a difference it has made to her, she is a different person, there is a lot more light and with bigger windows she enjoys looking out at the views along the valley. She now looks forward to her own dedicated personal care time with the care home staff of a shower bath 3 times a week as well as looking forward to having Sunday dinners out of bed in her custom made chair with me in the living room. I have recently purchased M a new bed in which she is much more comfortable, requires less intervention from the staff and is not requesting as much pain relief as she was in her previous bed. It is hard to describe the difference this has made to M, she is so much happier and relaxed compared to how she was in her previous environment. The above was only made possible due to the hard work, due diligence and patience shown by you and team for bringing this claim to a successful conclusion, and for that we thank you.
I looked on the internet for local solicitors that dealt with Medical Negligence, I came across S.J. Edney, I telephoned for an appointment, it was with Mary Smith, she was very pleasant and easy to work with. Although it was a tough and frustrating at times, she worked really hard up against a tough opposition but we came out with an excellent result, Mary was very professional and kept me informed all through the time it took. (well done)
So glad you like the flowers; hopefully it’s a nice way to bring this all to an end. It’s been lovely having you by my side through this, I cannot praise you highly enough. Thank you so much, I wish you all the best for the future.
When I initially approached SJ Edney Solicitors, the conversation was easy despite my initial thoughts about how I would explain my son’s complex situation. The case was complex and the journey through the legal system arduous, which we would never have managed without the help of Mary Smith.
I regard SJ Edney Solicitors as an outstanding clinical negligence firm, and I would not hesitate to recommend the firm to my own friends and family. Seamus and Mary genuinely care about their clients.
Everything completely satisfactory – no issues or problem areas: regular updates – cannot speak too highly – thank you!
The level of service offered by Mary Smith was better than I could have imagined. Her level of compassion, understanding and advice was more than someone would be expected to give if it was just a job.
Mary was lovely, informative, professional and understanding. She made things very easy.
You have been fantastic so thank you! I shall know who to call in the future and will certainly recommend your expertise.
I would recommend your company. Very satisfied. The best was done.
Just to acknowledge that I received your cheque today, and I would like to say thank you for all that you have done for me, and for taking on my claim, it is much appreciated, although thank you doesn’t seem enough, but I am very grateful. Keep up the good work that you and your staff do for people.
If any other solicitor had dealt with the case, without your sympathetic, quiet manner fronting your strength of character, I think K would have withdrawn very early on. Please also thank your secretary for us; I feel she has played no small part in keeping this whole thing moving along without hitch.
We have used the same solicitor in two cases within our family and he has done his best every time, we wouldn’t go to anyone else. Service was brilliant.
Now that the case has come to a close and I have received the compensation, I wanted to thank you for your persistence and professionalism throughout this process. I appreciate your commitment to this case and for bringing some kind of justice to us women that have had to go through this horrible ordeal. I am relieved that I can finally put this case behind me and move on with my life.
Service was first class, very approachable, everything explained in plain English – nothing was too much bother even if we asked the same questions more than once. Very professional.
Your organisation provided a first class service throughout. I want to thank you very much.
I would like to thank you for all the help you have given me in my fight for justice for my husband R with the Great Western Hospital. I know that without your expertise I would not be in the position I now find myself.
You were friendly, helpful, easy to contact and gave good advice.
Very professional and kept me informed all the way.
I just wanted to say a big thank you for everything you have done with regards to R’s case. You have been wonderful throughout this whole experience and we could not have asked for anyone better to represent R, you have always been available to support us and answer any questions we have had. Before we came to you we were told that we didn’t have a case and thanks to your support and help we can now hopefully get some security in place to help R throughout his life. Once again a big thank you for everything and we would defiantly recommend you in the future.
As a lawyer myself I think I am capable of identifying a good service and most importantly specialist expertise.
The service you provided could not be faulted.
You can’t improve on perfection. Claim settled in 6 months, well done.
Your customer service was excellent. Mr Edney was very helpful, patient and approachable.
Being able to speak face to face with your solicitor as opposed to internet solicitors was my main reason for using S J Edney solicitors.
You have made what could have been a difficult process go so smoothly and we thank you very much.
Mr Edney dealt with my case without fuss or difficulty and everything ran smoothly. He was always helpful and courteous.
Excellent service, supportive at all times. Very professional and understanding throughout. I was so very impressed from start to completion.
Good professional advice – very fair and caring.
We are very thankful that S J Edney solicitors were recommended to my wife from a previous client residing in hospital at the time. We would not have been able to get through the stressful process of submitting an injury claim without the caring attitude and professional expertise and support we had from Mary Smith throughout what was a very long period of time, and who we give our most sincere thanks too. We were guided and well advised on all legal matters and documentation that we had to attend to, eventually leading to a successful completion. Honesty, no hidden costs above that initially explained, we would have no hesitation to recommend S J Edney to others.
I want to thank you for everything you have done for me. I appreciate that it was not an easy case to deal with. You have been very supportive and understanding. You made the whole terrible business as pain free as it could be, for which I am very very grateful.
We would like to thank Mary Smith and your team for all the effort and hard work that you have undertaken on our behalf and to express our gratitude for the successful settlement that you achieved for us.
SJ Edney are a great local firm, who clearly care for their clients. They run their cases really well, progress them promptly and get good results.
Not a ‘commercial’ type company. Appreciated the human touch. Huge thanks to Mary Smith!
Very happy with Mary’s service and support. On occasions when decisions had to be made and I was unsure and lacking the confidence, I felt supported by Mary. She did not push me in any direction but supported me to help me decide.
Thank you so much for all your help. I am really pleased with the final outcome and the excellent service that I received from you – I really am.
I believe that Mary Smith was the best lawyer I could have had for my claim.
The service provided was excellent. Very professional staff who were courteous and helpful throughout… provided a first class service… I wish to thank you very much.
Mary was always very professional, friendly and helpful in all her dealings with me.
The solicitor took the time to explain things and gave options when needed. The case was complex and, at times, difficult so it was good to have someone who was able to understand our viewpoint and take us through the points of law.
It is good to bring this to a successful conclusion. Thank you very much to everyone involved. I have been impressed by the medical and legal advice that you have brought to bear on this case. Thanks to Maggie too. The settlement goes a long way to compensating D for the errors in his treatment. Hopefully the trust has learnt from this and will be more careful in future.
I have no comments or suggestions as all was very satisfactory. Especially considering the information you had access to. I could not have asked for better representation than yourselves.
Thank you sincerely for the compassion, caring and time you have spent speaking to me – it has made this a much more tolerable situation when dealing with S J Edney than I could ever have imagined.
I very much appreciate your help in resolving this issue. You are truly the best in your field and with the level of understanding and care that you showed me I will be referring lots of clients for you from now into the future.
Throughout the process I had confidence in the professionalism and experience you showed.
I have actually been very impressed indeed by every aspect of the service you provided and am really grateful. I particularly appreciated how you answered my questions so succinctly and courteously and kept me up-to-date with the progression of my claim.
Many thanks. Please could you pass my absolute thanks and best wishes to Seamus; Due to my disability, I’m not the easiest person and he has truly been fantastic at every milestone.
I just wanted to take the opportunity to thank everyone that has been involved in my case. I feel like I have been well looked after and appreciate all the advice that has been given.
The service I received was excellent from the beginning. Easy to make appointments, friendly and you did what you said you were going to do.
I also wanted to say a big sincere thank you to Mr Edney for his support in this case. It has been a long and not always smooth process. It is a very emotional matter for me as a mother and I really appreciate Mr Edney‘s patience, expertise, professional and human guidance in this process.
Very professional service.
You have treated me very well and have genuinely cared about my health, I’m very satisfied with everything.
I am personally very pleased with everything overall. Keep it up. I was treated as a person and not a number. I found your company very easing and pleasing to help me with something I have never dealt with before.
…….. just to say you were wonderful to me and I will certainly recommend you to friends etc. should they require your services.
Thank you for the cheque which we received last week. It will certainly help to make our life easier. We want to thank you for all your time and attention and assure you that should we require a solicitor anytime in the future, you will be the one we will contact.
Excellent service, top result.
Very honest and professional. Made to feel relaxed and Seamus was honest of how my case could go.
Excellent communication and service since first contact until case was successfully closed.
To lose a loved one in difficult circumstances and then try to ascertain the facts behind what happened can be a very hard process. S J Edney Solicitors were a huge help to us and we cannot thank them enough. They made this process far easier through their attention to detail, constant communication, and thoughtful understanding of our situation. They were also very realistic about what could be achieved and talked us through the options so we felt fully guided in making our decisions. I would wholeheartedly recommend them to anyone who has been the victim of medical negligence.
Helpful and simple advice.
We were informed at all stages. I believe the case in total was 4 years but throughout the whole case Seamus was very professional and honest.
I cannot think of any way the service I received could have been improved. Mr Edney was friendly, informative and professional from start to finish. The communication was via phone, e-mail and post which suited me perfectly and was of my choosing. Only downside was I never got to shake his hand and thank him.
Now that my case has drawn to a conclusion, I would like to thank Mary and her team for the excellent care I have received throughout the claim process.
Thank you for the way you have handled this and all your help in resolving to good conclusion. I would have no reservations in recommending you in the future.
Thank you very much for representing [our son], I am very pleased with the outcome. Mary was also very professional at court and made us feel very much at ease with the situation.
Thanks again for your support… I will most certainly recommend you and your Firm to all of my acquaintances.
I want to say thank you sincerely for the compassion, caring and time you have spent speaking to me when I have felt compelled to share my innermost thoughts with you about my mother, her life and death and I have to say it has made this a mush more tolerable situation than I could ever have imagined.
It wasn’t about the money, just them accepting responsibility is great, it will hopefully make them change things so people don’t have to go through anything extra when they already have problems. I can’t thank you enough Mary, you’ve been absolutely wonderful to deal with.
I found the service very good with good levels of communication with a personal level of care, unlike other No Win No Fee organisations.
Thank you very much for all your help. Thank you, Thank you, Thank you.
Thank you for making the process pretty straightforward and manageable. I’m pleased with the outcome and I am grateful to you for your help and guidance. Your communication is very good. Thank you.
Thank you so much for everything you have done for our father’s justice. I know it has been a long road at times, with no paper evidence, they felt, was enough to support the connection with Dad’s passing. However, the fact they have paid up £10,000 for everything to go away for them, is enough for us to feel they have admitted they have been guilty in some way of neglect. And that’s good enough for us! Without your constant requests for paper evidence from the home, contacting medical experts for advice and keeping us informed along the way, we wouldn’t have got to this result. So, again, thank you so much for all you have done for Dad, L and myself.
Seamus, thank you for the update, I intend to take your advice and accept the offer they’ve given. And also thank you endlessly for the trouble you’ve gone to, to get such an offer, my gratitude truly is immense.
The service provided was excellent. Very professional staff who were courteous and helpful throughout.
Mary was lovely, informative, professional and understanding, she made things very easy.
I have to thank Mr S J Edney and all his staff for the best service and care that I have experienced throughout the process of having a positive conclusion to my case.
Clarity, personal touch, honest – in touch with reality.
You always believed there was a case to answer and it proves to be the case. Thank you.
I would certainly be happy to recommend your firm should the case arise and thank you for all your efforts on my behalf.
Everything was great, even when I was being a pain.
I received prompt uncomplicated service.
I also know that the way in which you practise is very much in your clients’ favour and that you are as far removed from the “stack ‘em high and sell ‘em cheap” practitioners as is possible to be. Your clients are very lucky to have you looking after their interests which is one reason why I recommend folk to you.
The whole way I was treated was excellent and I am very pleased with the service. I have used other solicitors before but you were easily the best and I would be willing to add my name to your list of recommendations.
It was a very personal service. We felt very comfortable asking questions and have always been given clear, concise answers……… we would like to thank you all for your help. We were 100% satisfied with your service!
I would like to thank you for everything, the service I received was brilliant.
As far as I’m concerned Edney’s are a fantastic company. They have made things very easy for me and the result of my case was far better than I had hoped. Would definitely use again.